2. PERSONAL DATA PROCESSED
The following personal data is processed in order to provide our services and conduct our business relationships:
- Identity Information: Name, surname, T.C. identification number (when required)
- Contact Information: Email address, phone number, address information
- Customer Transaction Information: Order information, invoice information, payment information
- Transaction Security Information: IP address, cookie information, session information
- Customer Transaction History: Service usage information, request and complaint records
- Marketing Information: Preference and interest information, campaign information
3. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes:
- Provision of services and performance of contracts
- Management of customer relationships and increasing customer satisfaction
- Fulfillment of legal obligations
- Conducting marketing and promotional activities
- Ensuring business security and resolution of legal disputes
- Statistical analysis and reporting
4. LEGAL BASIS FOR PROCESSING PERSONAL DATA
Your personal data is processed based on the following legal grounds specified in Articles 5 and 6 of the KVKK:
- Existence of your explicit consent
- Being directly related to the establishment or performance of a contract
- Fulfillment of legal obligation
- Fulfillment of the legal obligation of the data controller
- Data processing being mandatory for our legitimate interests
5. TRANSFER OF PERSONAL DATA
Your personal data may be transferred to the following persons and organizations for the realization of the purposes stated above:
- Public institutions and organizations for the fulfillment of legal obligations
- Our business partners and suppliers for the provision of services
- Law firms providing legal consultancy services
- Companies providing accounting and auditing services
- Companies providing information technology and software services
6. METHOD OF COLLECTING PERSONAL DATA
Your personal data is collected through the following methods:
- Forms filled out on our website
- Email, phone or other communication channels
- Social media platforms and digital marketing tools
- Cookies and similar technologies
- Data collected automatically during service use
7. RIGHTS OF THE DATA SUBJECT
In accordance with Article 11 of the KVKK, as a personal data subject, you have the following rights:
- Learning whether your personal data is processed
- Requesting information if your personal data has been processed
- Learning the purpose of processing personal data and whether they are used in accordance with their purpose
- Knowing the third parties to whom personal data is transferred domestically or abroad
- Requesting correction of personal data if it is incomplete or incorrectly processed
- Requesting deletion or destruction of personal data
- Requesting notification of the operations made pursuant to subparagraphs (e) and (f) to third parties to whom personal data have been transferred
- Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems
- Requesting compensation for the damage in case of loss due to unlawful processing of personal data
To exercise your rights stated above, you can apply in writing to info@sayganweb.com together with documents identifying your identity.
8. SECURITY MEASURES
Technical and administrative security measures are taken to ensure the security of your personal data. Your data is protected against unauthorized access, alteration, disclosure or destruction.
9. COOKIES
Cookies are used on our website. For detailed information about cookie usage, you can review our Privacy Policy.
10. CHANGES
This disclosure text may be updated due to changes that may be made in the KVKK and related legislation. The current version will always be published on our website.
